This page explains how to fill out the customer information and address fields in the CCEW form. Accurate customer details are essential for compliance and record-keeping.

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Customer contact information

Required fields

First Name and Last Name are required.

Optional fields

Company Name, Email, Mobile Number, and Office Number are optional but recommended for complete records.

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Customer information fields

  • First Name: The customer’s first name.
  • Last Name: The customer’s last name.
  • Company Name: The customer’s company name, if applicable.
  • Email: The customer’s email address.
  • Mobile Number: The customer’s mobile phone number.
  • Office Number: The customer’s office phone number.

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Customer address

Required fields

Either Street Number or Lot/RMB, Street Name, Suburb, State, and Post Code are required.

Optional fields

Floor, Unit, and Nearest Cross Street are optional.
The customer’s address is a required part of the form and must be accurate for compliance purposes.

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Customer address fields

  • Floor: Enter the floor number if the address is in a multi-storey building (e.g. “Level 2”). Leave blank if not applicable.
  • Unit: Enter the unit, apartment, or flat number if the property is part of a larger complex (e.g. “Unit 5”, “Apt 12B”). Leave blank for standalone houses or properties without a unit number.
  • Lot / RMB: Enter the lot number (for new developments or rural land without a formal street number) or the RMB (Roadside Mailbox) number if used in rural areas.
  • Street Number: Enter the street number of the property (e.g. “24”). For properties with multiple numbers, use formats such as “24–26” or “24A”.
  • Street Name: Enter the full name of the street (e.g. “George Street”). Do not abbreviate the street type here (e.g. don’t use “St”, use “Street)
  • Nearest Cross Street: Enter the name of the nearest cross street. This helps confirm the location, especially in rural areas or where street numbering is unclear.
  • Suburb: Enter the suburb or locality of the property (e.g. “Parramatta”).
  • State: Select the Australian state or territory for the address. For NSW forms, this will usually be NSW, but the field allows for others if needed (e.g. ACT, VIC).
  • Post Code: Enter the 4-digit Australian postcode for the property (e.g. “2150”). Double-check this matches the suburb for accuracy.