> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ccew.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Installer and tester profiles

> How to save and use installer and tester profiles to speed up CCEW form completion.

Installer and tester profiles let you save your details once and quickly populate future CCEW forms. This saves significant time and reduces errors.

## What are profiles?

Profiles store your installer and tester information (name, licence details, address, contact info) so you don't have to re-enter them for every CCEW form. You can save one installer profile and one tester profile per account. They're securely stored and linked to your account.

<Info>
  All users can save profiles. Pro users get additional features like quick
  prefilling and automatic profile saving.
</Info>

## How to save a profile

<Steps>
  <Step title="Fill out your details">
    Complete the Installer or Tester Details section with your information.
  </Step>

  <Step title="Click Save Profile">
    Click the "Save Profile" button in the profile section.
    <Check>Your details are encrypted and securely stored.</Check>
  </Step>

  <Step title="Confirm the save">
    Review the information and confirm to save your profile.
  </Step>
</Steps>

## How to use a profile

<Steps>
  <Step title="Click Prefill Profile">
    In the Installer or Tester Details section, click "Prefill Profile".

    <Info>
      Quick prefilling is a Pro feature. Free users can save profiles but need
      to manually copy information.
    </Info>
  </Step>

  <Step title="Automatic prefilling">
    Pro users: All fields will be auto-filled instantly with your saved profile
    data.
  </Step>

  <Step title="Review and edit">
    Always review the auto-filled information and make any necessary changes
    before submitting.
  </Step>
</Steps>

## Managing profiles

<CardGroup cols={2}>
  <Card title="Edit profile" icon="pencil">
    Update your saved profile whenever your details change (licence renewal,
    address change, etc.).
  </Card>

  <Card title="Delete profile" icon="trash">
    Remove your saved profile if you no longer need it or want to start fresh.
  </Card>
</CardGroup>

<Info>
  You can save one installer profile and one tester profile per account. Each
  profile can be updated or replaced as needed.
</Info>

## Pro features

<CardGroup cols={2}>
  <Card title="Quick prefilling" icon="zap">
    Pro users can instantly prefill forms with saved profile data using the
    "Prefill Profile" button.
  </Card>

  <Card title="Automatic saving" icon="save">
    Pro users automatically save profile data when completing forms, keeping
    information up to date.
  </Card>
</CardGroup>

<Info>
  Free users can save profiles but need to manually enter information each time.
  Upgrading to Pro enables instant prefilling and automatic profile updates.
</Info>

## Best practices

<Tip>
  Update your profiles whenever your licence is renewed or contact details
  change to ensure accuracy.
</Tip>

<Warning>
  Always review auto-filled information before submitting a CCEW form to ensure
  it's current and accurate.
</Warning>

<Info>
  Set a calendar reminder to review and update your profiles quarterly.
</Info>

## Troubleshooting

<AccordionGroup>
  <Accordion title="My profile isn't saving">
    Check that all required fields are completed. Ensure you're logged into your
    account. Each user can save one installer and one tester profile.
  </Accordion>

  <Accordion title="I can't prefill my profile">
    Profile prefilling is a Pro feature. Free users can save profiles but need
    to manually copy the information. Consider upgrading to Pro for instant
    prefilling.
  </Accordion>

  <Accordion title="Profile details are outdated">
    Update your profile with current information, especially licence expiry
    dates. Pro users get automatic profile updates when completing forms.
  </Accordion>

  <Accordion title="I can't see my saved profiles">
    Make sure you're logged into the same account where you saved the profiles.
    You can have one installer and one tester profile per account.
  </Accordion>
</AccordionGroup>

## Related docs

<CardGroup cols={2}>
  <Card title="Installer details" icon="user" href="/form-guide/sections/installer">
    How to fill out installer information and manage profiles.
  </Card>

  <Card title="Tester details" icon="user-check" href="/form-guide/sections/tester">
    How to fill out tester information and manage profiles.
  </Card>

  <Card title="Account management" icon="settings" href="/account/managing-your-account">
    Learn how to manage your account and profiles.
  </Card>

  <Card title="Billing and subscription" icon="credit-card" href="/account/billing">
    Understand Pro features and profile limits.
  </Card>
</CardGroup>